Vicki Millen

April 2, 2019

Communication, Business Development, Goals, Performance, Strategy, Teamwork

Two rules for operational efficiency

Vicki Millen

April 2, 2019

Communication, Business Development, Goals, Performance, Strategy, Teamwork

Are you and your team focused on what is important?

The Bee Hive is one of the most efficient operations around. They use little energy to generate great results.
How? They have two rules.

Vicki Millen

March 29, 2019

Influence, Communication, Customer relationships, Performance, Teamwork

Dealing with difficult people

Vicki Millen

March 29, 2019

Influence, Communication, Customer relationships, Performance, Teamwork

Last week I had the opportunity to speak to Law Institute Victoria members on Dealing with difficult people… a topic that is relevant to us all.

In my experience these points are a strong start to creating positive outcomes from difficult situations.

Vicki Millen

March 23, 2019

Communication, Performance, Support, Teamwork, Strategy

Build capacity in your business

Vicki Millen

March 23, 2019

Communication, Performance, Support, Teamwork, Strategy

Wondering how to build capacity in your business?

Support an employee when they come to you with a decision… even it is not the best decision.

“Wait what!? But what if it is a bad decision?” I hear you ask… Great question

Vicki Millen

March 22, 2019

Influence, Communication, Goals, Performance, Teamwork

Don't be that team with 1 brain and 8 arms

Vicki Millen

March 22, 2019

Influence, Communication, Goals, Performance, Teamwork

Don't be that team with 1 brain and 8 arms

Finding you've grown your team but not your time, maybe this is why...

Vicki Millen

March 21, 2019

Influence, Communication, Goals, Mindset, Performance, Strategy, Teamwork, Business Development

Design your business to run itself

Vicki Millen

March 21, 2019

Influence, Communication, Goals, Mindset, Performance, Strategy, Teamwork, Business Development

Don’t try to be super-men/women – and swoop in and fix every problem yourself, you are inadvertently ‘disabling others’, creating dependencies and preventing yourself from moving on to other tasks…

Vicki Millen

March 20, 2019

Customer relationships, Marketing, Communication, Strategy, Sales

Create more referrals

Vicki Millen

March 20, 2019

Customer relationships, Marketing, Communication, Strategy, Sales

Want to create more referrals?
When starting out you’ve got to be specific… it’s easier and things move faster. Why? It’s simpler – People can quickly get ‘Who you are, what you do and how to send people to you

Vicki Millen

March 16, 2019

Influence, Communication, Performance, Teamwork, Customer relationships

Happy teams, Happy times

Vicki Millen

March 16, 2019

Influence, Communication, Performance, Teamwork, Customer relationships

Ever worked in a team of great individuals, but when it comes to working together, it doesn’t quite gel?

One of the great contributors to team disharmony is misunderstandings and to reduce misunderstandings, we need to improve communication… but… where do you start?

Vicki Millen

March 12, 2019

Customer relationships, Influence, Marketing, Communication

Communicating with influence

Vicki Millen

March 12, 2019

Customer relationships, Influence, Marketing, Communication

When seeking to co-create a solution don’t ask for opinions, ask for advice as it creates more of a partnership role; rather than a critic you get a collaborator and the information is likely to be more constructive